What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Feature to limit fields you are viewing on submission grid needs to addressed

    Asked by pardop1 on October 16, 2015 at 03:36 PM

    I need to see only a limited amount of submission columns so i unchecked the ones i do not want to see. However, as soon as i do anything with the data, i.e. sort, etc, all the unchecked fields are checked again. This is not very practical and seems to be a mistake or malfunction.

    Can you please look into this?



  • Profile Image
    JotForm Support

    Answered by david on October 16, 2015 at 04:28 PM


    I did some testing on my end and any fields I excluded from the submission data stayed excluded unless I checked the box to include them again.  Sorting the submissions, closing the submissions view, anything I tried retained the previous settings.  I checked a couple of your forms and the settings were saved in those as well.  They did not reset for any reason. 

    Try logging out of your account, clearing your browser cache, then logging back in to ensure you are fully logged in.  The saving may not be saving properly. 

    If that does not work, let us know which form you are having trouble with and we will be happy to have another look.