Attaching files in the form submitted

  • Profile Image
    fundcapital
    Asked on October 16, 2015 at 07:45 PM

    Hi 

    We have a forms submitted before that whenever clients uploads their files and submit it, it will trigger to be integrated into solve I don't know why it stop doing that and I will really appreciate it if anyone can walk me through how to do it, just to let you know when i check the integration it's already integrated with solve360.

    thanks

  • Profile Image
    Charlie
    Answered on October 17, 2015 at 02:51 AM

    Hi,

    It's possible that the solve360 integration broke in your form, could you try removing the integration and re-integrate again? That should make sure that you'll get a fresh integration. If that doesn't work, please do let us know and we'll investigate it further, re-integration usually fixes this problem.

    We'll wait for your response.

  • Profile Image
    fundcapital
    Answered on October 19, 2015 at 03:40 PM

    Hi 

    I have done doing the re-integration i'm able to see and click finish so i presume that's all i need to do to re-integrate solve however even if there is a form submitted we still can't see the application contact information after i have done several test to submit a form.

    thanks

  • Profile Image
    victor
    Answered on October 19, 2015 at 06:08 PM

    Hi,

    Please follow your other thread for the answer to your question.

    http://www.jotform.com/answers/683441-Solve360-CRM-form-is-integrated-but-I-don-t-receive-the-details-to-my-Solve360#2

    Regards