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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Attaching files in the form submitted

    Asked by fundcapital on October 16, 2015 at 07:45 PM

    Hi 

    We have a forms submitted before that whenever clients uploads their files and submit it, it will trigger to be integrated into solve I don't know why it stop doing that and I will really appreciate it if anyone can walk me through how to do it, just to let you know when i check the integration it's already integrated with solve360.

    thanks

    Page URL:
    http://www.fundcapitalamerica.com/free-application/

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    JotForm Support

    Answered by Charlie on October 17, 2015 at 02:51 AM

    Hi,

    It's possible that the solve360 integration broke in your form, could you try removing the integration and re-integrate again? That should make sure that you'll get a fresh integration. If that doesn't work, please do let us know and we'll investigate it further, re-integration usually fixes this problem.

    We'll wait for your response.

  • Profile Image

    Answered by fundcapital on October 19, 2015 at 03:40 PM

    Hi 

    I have done doing the re-integration i'm able to see and click finish so i presume that's all i need to do to re-integrate solve however even if there is a form submitted we still can't see the application contact information after i have done several test to submit a form.

    thanks

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    Answered by victor on October 19, 2015 at 06:08 PM

    Hi,

    Please follow your other thread for the answer to your question.

    http://www.jotform.com/answers/683441-Solve360-CRM-form-is-integrated-but-I-don-t-receive-the-details-to-my-Solve360#2

    Regards