What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I, as a 3rd party developer, use your service?

    Asked by George Wardwell on January 15, 2012 at 01:26 PM

    I've signed up for your free service, and built 2 forms for a client.  I put in my email to open the account, and his email to receive responses.  I assume that all responses reside with you and are sent to his email.  If he goes over 100 submissions a month, I will move him up to the next level.  Is all this correct?  Once I embed the form on his web page, responses will go to his email?  I haven't done so yet, so I can't provide a URL or screen shot as requested below, but I will as soon as I am done.

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    Answered by AtacanC on January 15, 2012 at 02:02 PM

    First off, thanks for you interest in our service. Once you've created an account, you can use it for multiple websites/customers. 

     If he goes over 100 submissions a month, I will move him up to the next level.  Is all this correct?  

    As long as you create and use the forms under your account, you need to upgrade your account to a higher plan, if he/she reaches the montlhy submissions limit. The form will be embedded in his/her website but account belongs to you. And if one of the forms exceed its allocated quota, all your forms will be disabled until the next reset, which is on the 1st day of every month. (Free accounts are limited to receive 100 regular, 10 SSL submissions and 10 payments)

    Once I embed the form on his web page, responses will go to his email?

    Sure. You just need enter his/her email address for notification emails.

    Feel free to contact us if you have further questions. We'll be more than happy to help you.