What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if we cancel our pay account?

    Asked by GreenPointeFinancial on October 17, 2015 at 10:30 AM

    Hello,

    We currently have a pay account and the reason being was for SSL forms.

    NOW that the 10 submission limit has been lifted if we would like to remove

    our on-file credit card what will happen?

    Will we still be able to display the

    security seal?

    Thank you in advance for your response.

    Sandy

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    JotForm Support

    Answered by KadeJM on October 17, 2015 at 02:55 PM

    I see you are asking what would happen if you cancel your paid subscription while using the SSL.

    I would recommend that you refer to our blog here http://www.jotform.com/blog/175-All-Forms-are-Now-Secure-by-Default-The-SSL-Limits-on-Free-Accounts-are-Lifted which will provide clarification about it along with explaining it a bit more in-depth.

    As for your other question about the Security Seal I have moved it here as a new thread topic.

    If you have any other questions or are still confused about anything though then just let us know.