What happens if we cancel our pay account?

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    Asked on October 17, 2015 at 10:30 AM


    We currently have a pay account and the reason being was for SSL forms.

    NOW that the 10 submission limit has been lifted if we would like to remove

    our on-file credit card what will happen?

    Will we still be able to display the

    security seal?

    Thank you in advance for your response.


  • Profile Image
    Answered on October 17, 2015 at 02:55 PM

    I see you are asking what would happen if you cancel your paid subscription while using the SSL.

    I would recommend that you refer to our blog here http://www.jotform.com/blog/175-All-Forms-are-Now-Secure-by-Default-The-SSL-Limits-on-Free-Accounts-are-Lifted which will provide clarification about it along with explaining it a bit more in-depth.

    As for your other question about the Security Seal I have moved it here as a new thread topic.

    If you have any other questions or are still confused about anything though then just let us know.