What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    This Payment was never received in my stripe account. ???

    Asked by armstrong3141 on October 18, 2015 at 11:22 AM
    Full Name lindsey felix
    E-mail lindseyfelixblessed01@outlook.com
    Cell phone Number (306) 6658819
    Amount Your Paying
    Website payments (Amount: 25.00 USD)Total: $25.00
    Stripe customer ID: cus_7BRpxLTCeXTkR1
    Page URL:
    http://uniquewebdesign.zohosites.com/make-your-payment.html

    in name phone number table USD
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 18, 2015 at 03:28 PM

    There is no need to open multiple threads about same issue, my colleague has addressed your concern here: http://www.jotform.com/answers/683691-Not-able-to-receive-Payment-submission-in-Stripe-Form