Form is not displayed correctly on iphone

  • Thizzle
    Asked on October 18, 2015 at 11:25 AM

    Hello,

    I made a form for a Belgian school. People can order wafels on the form to sponsor. When i open it on my computer the form is displayed correctly but when i open it on my iPhone the form suddenly stops when scrolling downwards. This is a big problem because my Google Analytics page says that a majority of the people visits the website on a tablet or smartphone...

    I embedded the form in the website with an iframe. I also attached a sceenshot and added the link to the website.

    I hope somebody is willing to help me out.

    Thanks in advance.

    Jotform Thread 683854 Screenshot
  • David JotForm Support Manager
    Replied on October 18, 2015 at 3:42 PM

    Please get a fresh iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the iFrame part in your webpage, example:

    Form is not displayed correctly on iphone Image 1 Screenshot 30

    Make sure to set the scrolling property to "yes", example:

    Form is not displayed correctly on iphone Image 2 Screenshot 41

    Let us know if you need more help, and if you have another question, please open a new thread, we will be glad to assist you