What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not displayed correctly on iphone

    Asked by Thizzle on October 18, 2015 at 11:25 AM

    Hello,

    I made a form for a Belgian school. People can order wafels on the form to sponsor. When i open it on my computer the form is displayed correctly but when i open it on my iPhone the form suddenly stops when scrolling downwards. This is a big problem because my Google Analytics page says that a majority of the people visits the website on a tablet or smartphone...

    I embedded the form in the website with an iframe. I also attached a sceenshot and added the link to the website.

    I hope somebody is willing to help me out.

    Thanks in advance.

    Page URL:
    http://www.gbszonneveld-extra.be/test/sneeuwklassmul.htm

    Screenshot
    not displayed correctly displayed problem analytics thanks hello
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 18, 2015 at 03:42 PM

    Please get a fresh iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the iFrame part in your webpage, example:

    Make sure to set the scrolling property to "yes", example:

    Let us know if you need more help, and if you have another question, please open a new thread, we will be glad to assist you