What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form has been disabled

    Asked by webspot on October 18, 2015 at 05:22 PM

    Hi Support,


    My form has been disabled. Looking through the forum it could be because I have used the word Facebook in a field where I ask for a facebook link to a business profile or page.

    Can you check and re-activate my account please.




    Page URL:

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    JotForm Support

    Answered by BDAVID on October 18, 2015 at 07:21 PM

    We apologize for the inconvenience, your form was suspended by our phishing detector system. Since it reviews thousand of forms each day, it may flag a good form as a phishing form. But, I have now white-listed it to avoid this from happening again.

    If you need anything else, please open a new thread, we will be glad to assist you.

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    Answered by webspot on October 18, 2015 at 08:07 PM

    Thanks guys

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    JotForm Support

    Answered by Chriistian on October 18, 2015 at 11:16 PM

    On behalf of my colleague, BDavid, you are welcome. If you have any further question or concern, please feel free to contact us again.