My form has been disabled

  • webspot
    Asked on October 18, 2015 at 5:22 PM

    Hi Support,

     

    My form has been disabled. Looking through the forum it could be because I have used the word Facebook in a field where I ask for a facebook link to a business profile or page.

    Can you check and re-activate my account please.

    Thanks

     

    Martin

    Jotform Thread 683934 Screenshot
    Page URL: http://digi.cards/digicardrequirements
  • David JotForm Support Manager
    Replied on October 18, 2015 at 7:21 PM

    We apologize for the inconvenience, your form was suspended by our phishing detector system. Since it reviews thousand of forms each day, it may flag a good form as a phishing form. But, I have now white-listed it to avoid this from happening again.

    If you need anything else, please open a new thread, we will be glad to assist you.

  • webspot
    Replied on October 18, 2015 at 8:07 PM

    Thanks guys

  • Chriistian Jotform Support
    Replied on October 18, 2015 at 11:16 PM

    On behalf of my colleague, BDavid, you are welcome. If you have any further question or concern, please feel free to contact us again.