- csizumbathonAsked on October 18, 2015 at 09:10 PM
I have paid for a bronze membership, but only need it for 2 more weeks. Once that is up, can I cancel my "membership" so that I only pay $19 one time? I don't need a jot form after Halloween and could not find information on your website regarding this.
- JotForm SupportChriistianAnswered on October 19, 2015 at 12:19 AM
Yes, you can cancel your subscription by downgrading your account back to Free Plan. To downgrade your account, you can follow the steps provided in the screenshot below.
Downgrading your account will not automatically bring back your account to Free. It will schedule the downgrade on your next billing date. You can downgrade your account now to avoid being billed again next month.
Do let us know if you need further assistance.