Can I cancel my Bronze membership at any time?

  • csizumbathon
    Asked on October 18, 2015 at 9:10 PM

    I have paid for a bronze membership, but only need it for 2 more weeks. Once that is up, can I cancel my "membership" so that I only pay $19 one time? I don't need a jot form after Halloween and could not find information on your website regarding this.

     

    Thank you!

     

  • Chriistian Jotform Support
    Replied on October 19, 2015 at 12:19 AM

    Hi, 

     

    Yes, you can cancel your subscription by downgrading your account back to Free Plan. To downgrade your account, you can follow the steps provided in the screenshot below.

    Can I cancel my Bronze membership at any time? Image 1 Screenshot 20

     

    Downgrading your account will not automatically bring back your account to Free. It will schedule the downgrade on your next billing date. You can downgrade your account now to avoid being billed again next month.  

     

    Do let us know if you need further assistance.
    Regards.