What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I stop the renewal charges before the due date ??

    Asked by icswing on October 19, 2015 at 03:53 AM
    due date stop how
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    JotForm Support

    Answered by ashwin_d on October 19, 2015 at 07:14 AM

    Hello icswing,

    To stop the automatic renewal of your subscription, you will have to cancel the subscription before the renewal date.

    You may like to check the following guide on how to downgrade your account to free:  http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!