How can I stop the renewal charges before the due date ??

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    icswing
    Asked on October 19, 2015 at 03:53 AM
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    ashwin_d
    Answered on October 19, 2015 at 07:14 AM

    Hello icswing,

    To stop the automatic renewal of your subscription, you will have to cancel the subscription before the renewal date.

    You may like to check the following guide on how to downgrade your account to free:  http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!