Why My Forms Disabled?

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    Asked on October 19, 2015 at 04:32 AM
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    Answered on October 19, 2015 at 05:03 AM


    Because of the form "Credit Card Donation", your forms are disabled.

    On Jotform, it is not allowed to ask credit card information without payment tools. If you want to add payment option to your form, you must use secured payment tools which we provided.

    On "Form Builder", you will see the "Payment Tools" tab.


    In order to activate your forms, I deleted the related form "Credit Card Donation". Now, your account is active and your forms are accessible.


    If you want to know more, please contact with us.