Why My Forms Disabled?

  • armstrong3141
    Asked on October 19, 2015 at 4:32 AM
  • mert JotForm UI Developer
    Replied on October 19, 2015 at 5:03 AM

    Hi,

    Because of the form "Credit Card Donation", your forms are disabled.

    On JotForm, it is not allowed to ask credit card information without payment tools. If you want to add payment option to your form, you must use secured payment tools which we provided.

    On "Form Builder", you will see the "Payment Tools" tab.

    Why My Forms Disabled? Image 1 Screenshot 20

     

    In order to activate your forms, I deleted the related form "Credit Card Donation". Now, your account is active and your forms are accessible.

     

    If you want to know more, please contact with us.

    Thanks.