What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    A complete JotForm website... is it possible?

    Asked by rcb2002 on October 19, 2015 at 06:20 AM
    Okay ... now we're going deeper. I'm imagining a login page ( username and password ) with two numeric fields, formatted as % and currency. The registered user fills these data once a day. The next page shows the report of all users of that day, with calculations using the two fields they included. On the other hand, the unregistered users are forwarded to another registration page , which will register all the data, as well as name, email and password . Can I keep and manage these 2 forms (and possibly a simple report ) only with JotForm ? Thanks for listening!
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    Answered by victor on October 19, 2015 at 09:17 AM


    Unfortunately, we do not allow any forms that ask for credentials. This violates out terms and your forms will be disable until you remove this fields. 

    Jotform contains a powerful feature to create different types of reports. You can create visual reports, grid list, CSV, excel, html and more.

    Please let us know if you require further information.


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    Answered by Ricardo Cesar on October 19, 2015 at 06:50 PM


    Guess my explanation was not enough... I don't understand "ask for credentials". What is a 'sign up' form? Users type name and password to log on a website, are these 'credentials'? You allow payments, for example... In my case, all we have is a very strict and selected group that needs to inform, daily, two types of informations which will be considered in a formula and this data will be available to all members off this group. Sorry but what is illegal in this form? what part is violating your terms?

    Thank you for your help!

    Ricardo Cesar

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    JotForm Support

    Answered by Charlie on October 20, 2015 at 03:06 AM


    It depends on the form you are creating, I presume you are referring to this one: http://www.jotformz.com/form/52902747528664.

    What my colleague meant is that we do not allow forms that ask for sensitive information like credit card details, bank information, log in details (username and password) and the likes. This is because these forms mimic a phishing page or site. Please check our "Terms" page under the "Phishing" section. With that in mind, the forms are not designed to be part of a log in system as that will mimic a phishing page.

    If you want to make a complete JotForm website where you can customize it and run on your own server, you can then check our license JotForm App instead. Here's a guide that you can refer: http://www.interlogy.com/products/jotform/ 

    Regarding payments, we do not process these payments in our end, instead, we have integrations that will securely process the transactions in a secure gateway. You can check this guide to learn more about our payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm.

    I hope that helps.

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    Answered by rcb2002 on October 20, 2015 at 01:01 PM
    Hello Charlie. Definitely we have a misinterpretation. The form that you showed was a draft of what I intend to do , but there is NO sensitive information , banking or credit card. I would like just to create a page where the few users of my site could make a " registration " with username and password FOR MY OWN WEBSITE . I understand now that this is not possible and I'll look for another service or another tool. Thank you anyway for the support !
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    JotForm Support

    Answered by Charlie on October 20, 2015 at 02:10 PM

    Apologies if I misunderstood some parts of your concern.

    However, our implementation in anti-Phishing is quiet strict, the application form may ask the general information from the users, however, adding a username and password will still trigger our anti-Phishing system to disable those forms and suspend your account.

    However, should you need our forms for collecting general information, please feel free to use it again. Thank you for understanding.