What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot get form to go directly to subscription payment page in Auth.net?

    Asked by chip on January 15, 2012 at 11:18 PM

    Awesome product so far!

     

    Trying to get form to seemlessly go to checkout page and it will not? Says is integrated fine with my authorize.net merchant acct?

     

    here is what is says when i click the submit button....

     

    Thanks,

     

    chip

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike_T on January 16, 2012 at 07:21 PM

    Thank you for contacting us.

    I do not see any payment transactions for your http://www.jotform.com/20143749022 form. Please make a payment through the form, then check your Authorize.net Merchant Account to make sure that everything is working fine. If something will go wrong you will see an error after pressing a "Submit" button.

    Please feel free to contact us if you need any further assistance.