log in and forms

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    MarciaBrashear
    Asked on October 19, 2015 at 09:36 AM

    Hello! Did you receive the two questions I just submitted. They are not showing up in My Question area. Please let me know if so, then I will not have to retype.

     

    Thanks,

    Marcia Brashear

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    victor
    Answered on October 19, 2015 at 11:16 AM

    Hi,

    I have just researched our records and did not find any other post. Could yo please indicate what problems or questions you have?

    We will be glad to help you.

    Regards

  • Profile Image
    MarciaBrashear
    Answered on October 19, 2015 at 01:45 PM
    Yes, please.
    Usually when I try to log in each day, they is no response (no error message). It takes me relinking to the site, two or three times before I can get it to log me in.
    Also, on a form,
    I am missing the first couple of rows of information, even though they still appear on the form. For example, on my SAT form, I have date and last name, but the first line in excel and on the pdf is the person’s first name. Why are these two data columns not showing up?
    Thanks,
    Marcia
    ...
  • Profile Image
    victor
    Answered on October 19, 2015 at 03:22 PM

    Sorry for this inconvenience. Could you please indicate what browser you are using and if you tried clearing the browsers cache. We are not experience any issue with the login page.

    In regard to your other question I have created another thread and it will be answered shortly.

    http://www.jotform.com/answers/684649

    Regards