How can we transfer the login credentials?

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    Victoria Ramsay 
    Asked on October 19, 2015 at 10:01 AM

    We currently are able to login into our Jotform account using the credentials of an employee who is no longer with the association. How can we have a new contact for our Jotform account and not lose all the forms we currently have? 

     

     

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    Carina
    Answered on October 19, 2015 at 11:40 AM

    If you have access to the account you can change both the email and the password:

    If you want we can also change your username. For that please make the request while logged in to the account and let us know 3 usernames by order of preference.

    We'll wait for more details to proceed.