What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we transfer the login credentials?

    Asked by Victoria Ramsay  on October 19, 2015 at 10:01 AM

    We currently are able to login into our Jotform account using the credentials of an employee who is no longer with the association. How can we have a new contact for our Jotform account and not lose all the forms we currently have? 



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    Answered by Carina on October 19, 2015 at 11:40 AM

    If you have access to the account you can change both the email and the password:

    If you want we can also change your username. For that please make the request while logged in to the account and let us know 3 usernames by order of preference.

    We'll wait for more details to proceed.