What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to go back to the free version.

    Asked by trhall47 on October 19, 2015 at 12:29 PM

    Hello I have appreciated your service however we will be cutting back on expences.

    I wanted to see if you could cancel our paid subscription.

    Thank you.

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    JotForm Support

    Answered by BJoanna on October 19, 2015 at 02:06 PM

    I have checked your account and I saw that you successfully cancel your subscription. 

    Your account will be downgraded to free plan on 2015-10-21.

    Feel free to contact us if you have any other questions.