What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've been trying to upgrade for 2 days and it won't let me.

    Asked by guest_50395844274058 on October 19, 2015 at 01:31 PM

    I've been trying to upgrade for 2 days and it won't let me. I've sent multiple messages to support and have had no answers. My account is now disabled and my clients are upset. I love your site but the customer service response is terrible. Your website states that it is 24/7 but I haven't had any assistance at all. My Fortune 500 client is upset. Please help!!!

    Renee Schwendimann

    rschwendimann@ecompanystore.com



    This is a re-post of a comment on How to Upgrade My Account

    site love assistance my account
  • Profile Image
    JotForm Support

    Answered by Welvin on October 19, 2015 at 03:03 PM

    This issue is already resolved. Please login to your registered account with username "rschwendimann".

    Thanks