Why am I not receiving any email notifications?
KadeJMAnswered on October 19, 2015 at 03:06 PMAccording to your secondary issue here you are saying that you are not receiving any of the emails that you used to get, correct?
When I checked your form I noticed you have two different emails in two different email notifiers.
#1 = gkexxxxne@ablaxxxxxxxxxs.com
#2 = gaxxxxxe@eaxxxxxxxk.net
Are you not receiving one of them? Or both? Or?
I went ahead and check this in our system and I found your email address for the first notifier was listed in our bouncelist because our emails were rejected. I have removed your email address from our bouncelist but I would suggest referring to this guide here for help to resolve the issue.
Result: gkexxxxne@ablaxxxxxxxxs.com is IN the bounce list
Reason(s) : smtp; 554 walimpinc14 bizsmtp Connection refused - 54.240.10.164
FisespAnswered on July 11, 2017 at 11:16 AMI'm having the same issue, but it's strange because my email financeiro@fisesp.org.br doesn't seem to be in the bounce list (according to the checking system available in the settings page). This is my main email.
I'm using gmail and followed every filter instruction and also added the jotform mails as contacts already. Nothing works.
Can you help please?
JanAnswered on July 11, 2017 at 01:25 PM@Fisesp
This is an old thread. I created a new thread for you. Please wait for my reply on this thread: https://www.jotform.com/answers/1196536.
Thank you.
-
FisespAnswered on July 11, 2017 at 01:43 PMHello Jan.
Problem is solved.
My main email is actually a group, so the permissions weren't associated to
my email (I get some emails and groups in the same box).
The messages were stucked in a group junk mail folder.
This thread can be erased. Thank you anyway!
*Morris ElyGerente AdministrativoFederação Israelita do Estado de São
PauloTelefone: +55 11 3088-0111 - Ramal 127e-mail: financeiro@fisesp.org.br
*
2017-07-11 14:25 GMT-03:00 'JotForm' via Financeiro <
financeiro@fisesp.org.br>:
...
