What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submitted applications

    Asked by MosaicRentals on October 19, 2015 at 02:37 PM

    I am not getting any of my applications after they are submitted.

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    JotForm Support

    Answered by david on October 19, 2015 at 03:59 PM


    I checked our mail logs and it looks like the notifications were indeed failing to be delivered until today.  Have you made any changes on your end?  Normally failed emails are due to them being rejected as spam.  Whitelisting our domains and IP's with your email provider usually prevents this for happening:


    However, it does look like they are already coming through now.  If they are not, let us know and we will be happy to have another look.

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    Answered by MosaicRentals on October 19, 2015 at 04:45 PM
    I reset the notification and I am getting them again. TY

    Bernie Sheren
    Property Administrator

    Mosaic Rentals
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    JotForm Support

    Answered by david on October 19, 2015 at 06:08 PM

    Glad to hear it!  If there is ever anything else we can help you with, just let us know,