What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account downgrade

    Asked by djhoops on October 19, 2015 at 03:44 PM

    Greetings, I need the my account downgrade to the Bronze package. I only needed the silver package for a certain amount of time ( one month) 

     

    How do I downgrade?

     

    account name is - djhoops

    account downgrade name my account amount
  • Profile Image
    JotForm Support

    Answered by david on October 19, 2015 at 06:18 PM

    Hi,

    You can downgrade from the billing section of your account:

    https://www.jotform.com/myaccount/billing

    Downgrade to a Bronze subscription when you are ready to downgrade and you will be receive a pro-rated charge depending on how much time is left on your previous subscription.

    If you have any further questions, let us know and we will be happy to help.