Account downgrade

  • Profile Image
    djhoops
    Asked on October 19, 2015 at 03:44 PM

    Greetings, I need the my account downgrade to the Bronze package. I only needed the silver package for a certain amount of time ( one month) 

     

    How do I downgrade?

     

    account name is - djhoops

  • Profile Image
    david
    Answered on October 19, 2015 at 06:18 PM

    Hi,

    You can downgrade from the billing section of your account:

    https://www.jotform.com/myaccount/billing

    Downgrade to a Bronze subscription when you are ready to downgrade and you will be receive a pro-rated charge depending on how much time is left on your previous subscription.

    If you have any further questions, let us know and we will be happy to help.