- thinkAsked on September 29, 2010 at 06:31 PM
I have tried and tried and also now in other accounts that I have set up for other people.
CANNOT see the submissions. So I can't view, delete or anything... I have tried clicking on the form name the number beside the form, the form link at the bottom, the form link at the top of the page... everything
all I get is a "blank grey page" where there used to be submission lists
- JotForm FounderaytekinAnswered on September 30, 2010 at 05:12 AM
I see that you are using IE8. So, I opened your account on IE8 and then I selected one of your form and then I clicked on Submissions button on the My Forms page. The submissions page showed up fine on IE8.
Is this happening for a specific form. You have so many forms so I wasn't able to try all forms. Can you tell me which form has this problem?
- outtacontrolcyclesAnswered on October 01, 2010 at 01:27 PMhi,I have tried now with two others that I told about jot form and they signed up.they are having the same problem...."never" works in IE, but "sometimes" works in Firefox... very frustratingalso tried in multiple computers using both Windows 7 and Windows XP - SAME PROBLEMtheir ID's are (they are free accounts)cctrainersouttacontrolcyclesI am having the same problem with my paid account with the username as below (the one you checked)thinkthank youtom
- JotForm FounderaytekinAnswered on October 04, 2010 at 06:17 AM
Unfortunately, I cannot re-create the problem. On Internet Explorer I logged into ever one of those accounts, I selected the forms and then I clicked on the "Submissions" button and I get the submissions page fine.But we will keep looking.