What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why there is space at the top of the header?

    Asked by See71 on October 19, 2015 at 04:06 PM

    Why there is space at the top of the header?

    How to remove the glue to form part?

    https://gyazo.com/ab034b8dbd0a60f29757047f7eaccf60

    header space
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 19, 2015 at 04:12 PM

    It seems to me that you are wondering why there is space at the top of the header?

    I looked at your provided screenshot but I'm not sure I understand what the issue is.

    Are you trying to remove the space? Or? 

    Also, what do you mean by removing glue to form part? 

    Please explain more so that we can assist you with your issue better.

  • Profile Image

    Answered by See71 on October 19, 2015 at 05:43 PM

    yes there is a space between the header and the top of the form. I want the header directly touches the top. Before when I created the form everything was perfect. Then the space appeared. I used historical, but they do not validate properly.

     

    look here

    http://tradingtime.fr/

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 20, 2015 at 01:29 AM

    Hi,

     

    I checked the site you provided but I was not able to find the form in the site. Can you provide to us the exact URL where you have embedded the form in question? Or, instructions on how to access the form in your site so we can further check the issue?

     

    We will wait for your response.
    Regards.

     

  • Profile Image

    Answered by See71 on October 20, 2015 at 05:36 AM

    Why the historic can not valid ?

     

    If i use historics he says ok but after i open my form and its the same ?

  • Profile Image

    Answered by See71 on October 20, 2015 at 05:39 AM

    Why there is space ?

    https://gyazo.com/376ee27640e2334a1f036204d064aac4

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 20, 2015 at 06:16 AM

    Are you referring to this form - http://www.jotformeu.com/form/52895692058369? To adjust the space above your form, please add/inject the custom CSS code below in your form.

    .jotform-form {

        padding-top: 0px !important;

    }

     

    To inject custom CSS code, just follow the instruction provided in this article: How to Inject Custom CSS Codes.

     

    Regarding on your statement "Why the historic can not valid ?", are you referring to the Revision History of your form? To view your form's Revision History, you can check this article: How to View Form Revision History. If you are referring to a different concern, kindly provide us more details so we can further check the issue.

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by See71 on October 20, 2015 at 08:05 AM

    how I can reduce the gap between the button below and my image

    https://gyazo.com/d42a91747604459500a8cfe0e4e58a29

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 20, 2015 at 09:54 AM

    You can try to use this custom CSS code to reduce the gap between your image and button.

    .form-pagebreak-next-container {

        padding: 0px !important;

    }

    li[data-type="control_image"] {

        padding-bottom: 0px !important;

     

     

  • Profile Image

    Answered by See71 on October 20, 2015 at 10:42 AM

    Thank you

    i will try

  • Profile Image
    JotForm Support

    Answered by KadeJM on October 20, 2015 at 12:00 PM

    Go ahead and try my colleagues suggestion above as mentioned and hopefully that works out for you but if not just let us know and we'll look into other options to help resolve the issue for you.