- kathrynegliAsked on October 19, 2015 at 04:26 PM
Form Analytics - IP address info
I ran a survey contest from 10/11 - 10/18.
On the 'form analytic' section it shows the recent visitors within the last 24 hours, however I'm having trouble pulling this info for the entire 7 days. Is there a way to pull this info for the entire duration of our survey contest? I think we have some employee fraud going on, as the same IP address was used numerous times on the recent history, but I would like to confirm this by viewing the other days.
I've attached a screen shot of the recent history section that I'm interested in.
- JotForm SupportMikeAnswered on October 19, 2015 at 08:07 PM
Thank you for contacting us.
We do store IP information and it is possible to get it along with the submission data in Excel format pretty easily.
1) Enable IP field.
2) Download Excel file.
I have reported the issue with the Form Analytics tool to our developers.
- kathrynegliAnswered on October 20, 2015 at 10:45 AMThis worked! Thank you!
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Springfield, Missouri Sun Tan City Franchise(s)
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- JotForm SupportBDAVIDAnswered on October 20, 2015 at 12:19 PM
On behalf of my colleague Mike, you are welcome! If you need anything else, please open a new thread, we will be glad to assist you.