What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form Analytics: Showing only 20 entriesAsked by kathrynegli on October 19, 2015 at 04:26 PM
Form Analytics - IP address info
I ran a survey contest from 10/11 - 10/18.
On the 'form analytic' section it shows the recent visitors within the last 24 hours, however I'm having trouble pulling this info for the entire 7 days. Is there a way to pull this info for the entire duration of our survey contest? I think we have some employee fraud going on, as the same IP address was used numerous times on the recent history, but I would like to confirm this by viewing the other days.
I've attached a screen shot of the recent history section that I'm interested in.
Thank you for contacting us.
We do store IP information and it is possible to get it along with the submission data in Excel format pretty easily.
1) Enable IP field.
2) Download Excel file.
I have reported the issue with the Form Analytics tool to our developers.
This worked! Thank you!
Area Marketing Coordinator
Springfield, Missouri Sun Tan City Franchise(s)
1823 West Sunset, Springfield MO 65807
o: 417-882-4432 | c: 417-227-0394 | f: 417-890-9600
This email transmission contains information that is confidential and may be protected by attorney-client privilege. It is intended only for the addressee(s) named above. If you receive this e-mail in error, please do not read, copy or disseminate it in any manner. Please reply to the sender that you received the message in error, then delete it. Thank you.
On behalf of my colleague Mike, you are welcome! If you need anything else, please open a new thread, we will be glad to assist you.