Form Support

Internet Explorer users cannot see the form, is the a script that can be added or adujsted to fix this?

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    rest27
    Asked on September 29, 2010 at 08:47 PM
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    aytekin
    Answered on September 30, 2010 at 05:07 AM

    Can you post the URL of the form page that has this problem?

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    housing
    Answered on September 30, 2010 at 09:50 AM

    I'm having similar problem with IE. The following form works with Firefox, Chrome, and Opera but NOT Internet Explorer.

    http://www.jotform.com/form/2593049611

    Any help would be appreciated. Thanks!

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    aytekin
    Answered on October 01, 2010 at 01:47 AM

    housing: Thanks for the link. I was able to re-create the problem and fix the form on IE.

    It was happening because of one of your Free Text (HTML) fields. I think you cloned some of the fields and this caused some elements to have same CSS ID and class. When I modified the HTML field and removed the div from the "HTML" tab, the problem was fixed on IE. 

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    rest27
    Answered on October 03, 2010 at 11:43 PM

    Sorry for the delayed response I was out of town and just returned.

    The url is

    http://restaurant-o.com/halloween/tickets.htm

    the form seems to be there just not visible??

    Thanks in advance!

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    aytekin
    Answered on October 04, 2010 at 09:00 AM

    We will fix this. For now, I removed the captcha and form submits on IE. 

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    rest27
    Answered on October 04, 2010 at 10:36 AM

    Can you please put captcha back. I removed the transparancy from the div #fBkgd and made it a part of the background image in photoshop.

    If you can please take a look at the old file

    http://restaurant-o.com/halloween/tickets-OLD.htm

     

    This is the one that I was having the issues with in IE. All other browsers no had nop problem with the Filter???

    Thanks, and sorry for the confusion.

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    aytekin
    Answered on October 04, 2010 at 02:19 PM

    Once we fix this problem I'll put captcha back.