What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to change my username

    Asked by sarah.kettler on October 19, 2015 at 07:40 PM


    I'm leaving my company and need to change teh user name to another person's information. I've changed the recovery email and phone number, and have only the username left to change. Can you advise how I can do this?


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    JotForm Developer

    Answered by irem on October 20, 2015 at 03:02 AM


    I'm sorry to inform you that users can't change their username. However, we can change it for you. Please provide us at least 2 different usernames and we will gladly help you.

    We are looking forward to hear your response.

    Thank you!