preview or embedded form does not display correctly

  • GSRSV
    Asked on October 20, 2015 at 12:13 AM

    The form is not displaying correctly. Help. It looks fine in the edit form on JotForm, but when you look at the preview or embedded form all the text of the form is bunched up. It only started doing this about an hour or so ago. 

  • beril JotForm UI Developer
    Replied on October 20, 2015 at 4:56 AM

    Hi,

    That's great to know and our apologies. The issue could be related to the changes that we've made into our system Please give me sometime for solving that issue.

    Thank you for your understanding.

     

  • beril JotForm UI Developer
    Replied on October 20, 2015 at 6:55 AM

    Hi,

    Can you add the code below to your CSS. At that time it will work fine.

    Here is the how to do this:

    1) Click on Setup & Embed.

    preview or embedded form does not display correctly Image 1 Screenshot 70

     

    2) Click on Designer.

    preview or embedded form does not display correctly Image 2 Screenshot 81

     

    3) Click on CSS.

    preview or embedded form does not display correctly Image 3 Screenshot 92

     

    4) Copy and paste the code above to your CSS.

    preview or embedded form does not display correctly Image 4 Screenshot 103

     

    5) Click on Save Button.

    preview or embedded form does not display correctly Image 5 Screenshot 114

    Here is how it works on Preview:

    preview or embedded form does not display correctly Image 6 Screenshot 125

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.