What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    System Down for 1+ Hour

    Asked by mrpoetry on January 16, 2012 at 02:49 PM

    I'm getting a combination of "Form data cannot be decoded" and "Temporarily Unavailable!!!" messages every time I try to save my form. This has been happening for over an hour. I've refreshed my page repeatedly, even cleared my cache. I'm under a tight deadline. What can I do to keep working?

    Page URL:
    https://www.jotform.com/?formID=20134610304

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    Answered by bimallakhani on January 16, 2012 at 03:09 PM

    I'm having the same problem - Any word on this JotForm?!

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    Answered by AtacanC on January 16, 2012 at 03:16 PM

    We apologize for your inconvenience. Can you please try again? It should be working fine now.