What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not loading

    Asked by yvazquez on October 20, 2015 at 09:02 AM


    I have tried more than six different forms and they don't load. They keep loading and then "The page is not available" page shows. I'm in need to use my forms as soon as possible please. Thank you!



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    JotForm Support

    Answered by BJoanna on October 20, 2015 at 11:20 AM

    Sorry for inconvenience this may caused you.

    I have tested your forms in Google Chrome, Mozilla Firefox and Internet Explorer 8 and I was not able to reproduce mentioned issue. Forms are loading correctly in all browsers.   

    Are you still experiencing same issue? Probably it was temporarily issue. If your forms are still not loading, please try with different browser. Also which device and OS are you using?

    Looking forward to your reply.