What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not working.. says "false" ; submissions not showing up, etc

    Asked by ltajrtennisdirector on October 20, 2015 at 10:19 AM

    I can login to my account, but none of my forms will let me edit them, I cannot see submissions, the form says "false" when you click from my websites... We pay for premium, so there should not be issues with amounts of submissions, etc.. HELP

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    JotForm Developer

    Answered by irem on October 20, 2015 at 11:00 AM


    Sorry for your trouble! I've forwarded your problem and our team has fixed the issue. Please check your account and forms again and let us know if the problem still exists.

    Please feel free to contact us for any further assistance.

    Thank you for your patience.