What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't see my submissions and forms are blank.

    Asked by lafrease on October 20, 2015 at 11:36 AM

    download is empty

    Screenshot
    Submissions can't download is empty
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 20, 2015 at 01:04 PM

    Hello lafrease,

    I'm sorry for the trouble caused to you. There seems to be some temporary technical glitch.

    I am reporting it to back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Support

    Answered by BJoanna on October 20, 2015 at 03:58 PM

    This issue is now resolved by our developers and your forms and submissions are shown correctly.

    Please inform us if this happens again.