What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Were you using these URL http://www.jotform.com/login ?
I just test it on my browser using my own account/username, but I could not reproduce the issue. See the screenshot below when I was doing the test.
Can you please try again. You may want to try other browser as well just to confirm if the issue is replicable.
Please let us know if issue persist.