What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when you reach the monthly max limits?

    Asked by griegerfitness on October 20, 2015 at 01:15 PM

    Can you please help me?

    Right now I have the free jot form, but I had over 100 submissions.  In fact, I had 313 submissions!  

     

    So that's great, however, if I max out at 100?  What happened to the other 213 that tried to download this?  

     

    Anyway I can reach them?  Will they get the form?

     

    If I upgrade will it go out to them?

     

    Thanks!

    Erin

    max Submissions thanks 100 submissions
  • Profile Image

    Answered by Carina on October 20, 2015 at 03:01 PM

    Hello Erin

    Free plans can have 100 monthly submissions. After this amount the account gets suspended until the beginning of the next month or until you upgrade, but both the forms and the submissions get saved in the account.

    When the account is suspended it is not possible to fill in the forms.

    You can see here more details on the monthly limits associated with each pricing plan:

    https://www.jotform.com/pricing 

    Let us know if we can assist you further.