- BagginsesAsked on October 20, 2015 at 01:50 PM
None of my forms are loadingPage URL:
- BagginsesAnswered on October 20, 2015 at 01:53 PM
They aren't loading in my JotForm control panel either even though they are "there"
- BagginsesAnswered on October 20, 2015 at 02:57 PM
So...everyone with this issue has gotten a response from somebody. Well...except for me. I am a paying customer...for a couple years now.
- CarinaAnswered on October 20, 2015 at 04:22 PM
I'm sorry to hear that.
The threads are assigned to a supporter by order of arrival, and when you add another response the thread gets back to the end of the line. Probably this was what happened here.
I checked your account and only these 2 forms and submissions are missing:
Can you please confirm this situation?
I've forwarded this situation to our developers so they can investigate this further.
We'll contact you as soon as we have more details.
- JotForm DeveloperuygarAnswered on October 20, 2015 at 04:53 PM
Problem fixed. Please try again.