Why is my form saying 94 submissions where there are only 10?

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    307events
    Asked on October 20, 2015 at 03:42 PM

    I just got a notice that my account has nearly 100 submissions. I jumped online right away, because I certainly haven't seen that many forms come in. My account shows 94 submissions on a form that only has 10 submissions.

    Can you fix this so my account isn't disabled?

     

    Cristine@307eventcomplex.com

  • Profile Image
    Carina
    Answered on October 20, 2015 at 05:34 PM

    Unfortunately there was an error with the submission counter that made the number on Myforms area to be different from the real one. We have fixed it so the real number is 14 on the form 51501380220135.

    This situation is now solved and the account will not be disabled.

    Please accept our apologies for all the inconveniences.

    Let us know if we can assist you further.