why is my account being disabled tomorrow?

  • Profile Image
    307events
    Asked on October 20, 2015 at 05:37 PM

    I just got an email saying by account is being disabled tomorrow because iIve exceeded the quota. I think there might be something wonky with the tracker. Earlier today it said I have 94 submissions when I really had 12 this month. Now it's down to 14, but I just now got an email saying the account was over it's limit and going to be disabled tomorrow.

    I'm on deadline with girls out on maternity leave. This is stressing me out to no end. Please help!

  • Profile Image
    Carina
    Answered on October 20, 2015 at 05:43 PM

    This situation is now solved. Please check here the answer to this question:

    http://www.jotform.com/answers/685750 

    Let us know if we can assist you further.