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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wrong submissions count is shown for our account

    Asked by peoplesvoice on October 20, 2015 at 10:26 PM

    My submission count shows 107/100, but when I look at the submissions themselves, i

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    Answered by Ben on October 21, 2015 at 04:31 AM

    I believe that your other thread: http://www.jotform.com/answers/686048-Why-does-my-form-show-over-the-limit is related to this same issue.

    I took a look at your account and I see that for some reason the form submissions shown are not the real ones so I have fixed this for you.

    I have also reset the counter for you to 0 now because of the same.

    Also since the threads appear the same, we will not be replying to your other thread - but if you wanted to have something else handled there, do let us know and we would be happy to assist on it as well.