Wrong submissions count is shown for our account

  • peoplesvoice
    Asked on October 20, 2015 at 10:26 PM

    My submission count shows 107/100, but when I look at the submissions themselves, i

  • Ben
    Replied on October 21, 2015 at 4:31 AM

    I believe that your other thread: http://www.jotform.com/answers/686048-Why-does-my-form-show-over-the-limit is related to this same issue.

    I took a look at your account and I see that for some reason the form submissions shown are not the real ones so I have fixed this for you.

    I have also reset the counter for you to 0 now because of the same.

    Also since the threads appear the same, we will not be replying to your other thread - but if you wanted to have something else handled there, do let us know and we would be happy to assist on it as well.