Why Isn't My New Plan Showing Up?

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    griegerfitness
    Asked on October 20, 2015 at 10:31 PM

    So I paid to upgrade my plan, I even just checked my bank statement and it went through.  Why is my plan not showing the upgrade?  

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    mert
    Answered on October 21, 2015 at 04:35 AM

    Hi,

    Firstly, sorry for this issue. I checked your account and payment. It is seen that you've upgraded your account to Bronze Monthly Plan on October 20th, 2015; but the system hasn't changed your status yet.

    I fixed this issue, you should be fine now.

     

    Please check your account's status and give us feedback about it.

    Thanks for your understanding.

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    griegerfitness
    Answered on October 21, 2015 at 01:34 PM

    Yep it's all set!!  THANKS!

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    mert
    Answered on October 22, 2015 at 03:48 AM

    Hi again,

    You're kindly welcome.

     

    If you encounter any issue in the future, you can always ask for help from us.

    Thanks.