- griegerfitnessAsked on October 20, 2015 at 10:31 PM
So I paid to upgrade my plan, I even just checked my bank statement and it went through. Why is my plan not showing the upgrade?
- JotForm UI DevelopermertAnswered on October 21, 2015 at 04:35 AM
Firstly, sorry for this issue. I checked your account and payment. It is seen that you've upgraded your account to Bronze Monthly Plan on October 20th, 2015; but the system hasn't changed your status yet.
I fixed this issue, you should be fine now.
Please check your account's status and give us feedback about it.
Thanks for your understanding.
- griegerfitnessAnswered on October 21, 2015 at 01:34 PM
Yep it's all set!! THANKS!
- JotForm UI DevelopermertAnswered on October 22, 2015 at 03:48 AM
You're kindly welcome.
If you encounter any issue in the future, you can always ask for help from us.