CANNOT ENTER DATA ON FORM IN FIREFOX

  • conwire
    Asked on October 20, 2015 at 11:54 PM
  • Charlie
    Replied on October 21, 2015 at 4:50 AM

    Hi,

    I checked the form and viewed it on a Firefox v41.0.2, unfortunately, I'm unable to replicate the problem.

    Here's a screencast (click the image to expand):

    CANNOT ENTER DATA ON FORM IN FIREFOX Image 1 Screenshot 20

     

    May we know if the form is embedded on a website and what computer OS you are using? If the form is embedded in a website, you might need to use the iFrame embed code to avoid any code conflict between your website and the form's resources.

    We'll wait for your response.

  • Charlie
    Replied on October 21, 2015 at 10:14 AM

    @NRCsupport

    Thanks for your insight John, I'm not sure though. The forms of the user does not have any number fields in them, so the workaround may not work. We'll still waiting for the additional information to better assess the problem.