AccessDenied error

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    ricksmythking
    Asked on October 21, 2015 at 02:38 AM

    I am using a Macbook Pro with Yosemite, and the Safari browser.

    When I click "More" and "CreatePDF" on a simple form I am testing, I get a page that says AccessDenied:

    AccessDeniedAccess Denied7EA59A8C032BEDD0IPiNrgOIjAaFVDd7IEEeqgbYsKoxZI8m5F2W+UBb5i57Ri5EKWSqIdiq4lM+PYvNkXi+hmeTQiY=

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    Chriistian
    Answered on October 21, 2015 at 06:12 AM

    Hi,

     

    I checked your account and tried to create a fillable PDF of your form - http://www.jotform.co/form/52928590774873 but I was not able to replicate the issue. I was able to download the form successfully.

     

    I am using Chrome browser in testing the form. Can you try to download the PDF form in a different browser like Chrome or Firefox and see if you can download the PDF?

     

    We will wait for your response.
    Regards.

     

  • Profile Image
    ricksmythking
    Answered on October 21, 2015 at 09:45 PM
    Thanks Christian,
    The Chrome browser worked.
    ...
  • Profile Image
    Chriistian
    Answered on October 21, 2015 at 11:40 PM

    You are welcome. If you have any further question or concern, please feel free to contact us again and we will be happy to assist you.