- ricksmythkingAsked on October 21, 2015 at 02:38 AM
I am using a Macbook Pro with Yosemite, and the Safari browser.
When I click "More" and "CreatePDF" on a simple form I am testing, I get a page that says AccessDenied:
- JotForm SupportChriistianAnswered on October 21, 2015 at 06:12 AM
I checked your account and tried to create a fillable PDF of your form - http://www.jotform.co/form/52928590774873 but I was not able to replicate the issue. I was able to download the form successfully.
I am using Chrome browser in testing the form. Can you try to download the PDF form in a different browser like Chrome or Firefox and see if you can download the PDF?
We will wait for your response.
- ricksmythkingAnswered on October 21, 2015 at 09:45 PMThanks Christian,
The Chrome browser worked.
- JotForm SupportChriistianAnswered on October 21, 2015 at 11:40 PM
You are welcome. If you have any further question or concern, please feel free to contact us again and we will be happy to assist you.