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AccessDenied errorAsked by ricksmythking on October 21, 2015 at 02:38 AM
I am using a Macbook Pro with Yosemite, and the Safari browser.
When I click "More" and "CreatePDF" on a simple form I am testing, I get a page that says AccessDenied:
I checked your account and tried to create a fillable PDF of your form - http://www.jotform.co/form/52928590774873 but I was not able to replicate the issue. I was able to download the form successfully.
I am using Chrome browser in testing the form. Can you try to download the PDF form in a different browser like Chrome or Firefox and see if you can download the PDF?
We will wait for your response.
The Chrome browser worked.
You are welcome. If you have any further question or concern, please feel free to contact us again and we will be happy to assist you.