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ricksmythkingAsked on October 21, 2015 at 2:38 AM
I am using a Macbook Pro with Yosemite, and the Safari browser.
When I click "More" and "CreatePDF" on a simple form I am testing, I get a page that says AccessDenied:
AccessDeniedAccess Denied7EA59A8C032BEDD0IPiNrgOIjAaFVDd7IEEeqgbYsKoxZI8m5F2W+UBb5i57Ri5EKWSqIdiq4lM+PYvNkXi+hmeTQiY=
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Chriistian Jotform SupportReplied on October 21, 2015 at 6:12 AM
Hi,
I checked your account and tried to create a fillable PDF of your form - http://www.jotform.co/form/52928590774873 but I was not able to replicate the issue. I was able to download the form successfully.
I am using Chrome browser in testing the form. Can you try to download the PDF form in a different browser like Chrome or Firefox and see if you can download the PDF?
We will wait for your response.
Regards. -
ricksmythkingReplied on October 21, 2015 at 9:45 PMThanks Christian,
The Chrome browser worked.
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Chriistian Jotform SupportReplied on October 21, 2015 at 11:40 PM
You are welcome. If you have any further question or concern, please feel free to contact us again and we will be happy to assist you.