DropBox File Upload Extension Error

  • swalker286
    Asked on October 21, 2015 at 9:46 AM

    What format do I need to write teh file extensions?  Everything I use reports an error, even when the the chose file extension matches one of the extensions listed.

    Jotform Thread 686407 Screenshot
    Page URL: https://form.jotform.com/52786397891981
  • swalker286
    Replied on October 21, 2015 at 9:52 AM

    I have got the form to function properly.  TY

  • victor
    Replied on October 21, 2015 at 11:28 AM

    Hi,

    Could you please indicate if you are still having this issue. I was able to clone and submit a form with a file correctly to my dropbox account.

    Regards

     

  • swalker286
    Replied on October 21, 2015 at 11:45 AM
    It's working
    Sara Walker
    NHRA Division Office Services Administrator | NHRA West Central Division
    p. 816.795.8055

    ...
  • Ben
    Replied on October 21, 2015 at 1:06 PM

    Thank you for the confirmation Sara.

    Just in case others get the same issue - looking at the screenshot above, the issue was caused because there was no comma between the extensions, only the space.

    This made it think that your form was only to accept "JPG JPEG PNG" extension. As soon as the commas are added it starts to work.

    I also recommend checking this guide: Upload Field Allowed File Types

    Sara, if you happen to have any further issues or questions do feel free to let us know and we would be happy to assist :)

  • swalker286
    Replied on October 21, 2015 at 1:45 PM
    Correct. I listed them as I list things in "options".
    Sara Walker
    NHRA Division Office Services Administrator | NHRA West Central Division
    p. 816.795.8055

    ...
  • Kiran Support Team Lead
    Replied on October 21, 2015 at 3:09 PM

    Okay. I see that the upload field is now having the extensions in the right order and the file validation is working on your JotForm. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!