What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I see my submissions?

    Asked by stitchnkitsch on October 21, 2015 at 10:12 AM


    I have free account and cannot access my submissions. 

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    Answered by Carina on October 21, 2015 at 11:40 AM

    I tested and could not access any of your forms.

    I'm forwarding this situation to our developers so they can analyse better this situation. Your account was displaying 70 submissions but this was an error in the system. After fixing the submissions number error it is displaying 0 submissions. 

    Have you received new files on Dropbox?

    We'll contact you as soon as we have more details.

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    JotForm Developer

    Answered by uygar on October 22, 2015 at 04:51 AM


    Your submissions backt to normal.Please check again.