Upload field not showing in the submissions

  • futurerenewables
    Asked on October 21, 2015 at 10:47 AM
    The Client document uploads are also not showing on lots.
  • Ashwin JotForm Support
    Replied on October 21, 2015 at 12:25 PM

    Hello futurerenewables,

    I did check your form's submission page and found that the uploads are being captured correctly. Please check the screenshot below:

    Upload field not showing in the submissions Image 1 Screenshot 30

     

    Yes few of your submissions does not have uploads but it seems your users have not uploaded any files while submitting form. Please be noted that both the file upload form field you have in your form is not marked as required field. Please mark the file upload field as required field and that should solve your problem. Please check the screenshot below:

    Upload field not showing in the submissions Image 2 Screenshot 41

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!