What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    website not working

    Asked by colema12 on October 21, 2015 at 11:35 AM

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    Answered by Carina on October 21, 2015 at 01:00 PM

    Are you having difficulties accessing www.jotform.com or just accessing your Jotform account? If so let us know the username so we can investigate further this situation.

    Have you tried more than one browser? If so can you please provide a screenshot for more details.

    I could access your forms:

    I also inspected your account and everything seems fine.

    Let us know if the problem persists.

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    Answered by colema12 on October 21, 2015 at 01:45 PM
    This is what my website looks like.
    [cid:image001.png@01D10C00.AFAF2740]
    ...
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    JotForm Support

    Answered by BJoanna on October 21, 2015 at 03:12 PM

    Image you provided is not showing here on Forum. Please upload screenshot here on this thread. Also if you have embedded form to your website please provide us URL of your website.

    Looking forward to your reply.