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    Forms no longer associated with the proper folders

    Asked by edu1st on October 21, 2015 at 01:26 PM

    Hi!! I want to edit some of my forms, but they disspaear!!

    Can you help me? 

    Thanks!

    Page URL:
    http://brickellschool.com/index.php/home/contact-us

    Screenshot
    My Forms thanks
  • Profile Image
    JotForm Support

    Answered by david on October 21, 2015 at 02:54 PM

    Hi,

    The forms should still be there, it looks like there was an issue with your folder structure though.  Here is the form that is embedded to your page:

     

    It is indeed no longer associated with a folder.  We did have some issues with forms no longer being associated with the proper folders, it looks like that may have occurred with yours. 

    I will forward this to our developers to see if they can fix the folder associations.  Your forms can be accessed from the "My Forms" section for the time being.

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    JotForm Support

    Answered by david on October 21, 2015 at 03:46 PM

    I ran our fix for folders and it seems a few of them are still not in the proper folder.  If possible, placing those forms back into the folders should allow your original setup.  Most should have been restored but it looks like a few of them need to be manually moved back to their original folder.