What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form is not responsive

    Asked by AvicennaAcademy on October 21, 2015 at 01:47 PM

    Hi, 

    I built a form and put the mobile responsive widget on it, but now when I open it in mobile devices, is not responsive.

    Could you please fix this problem for me or tell me the best way for that.

    Page URL:
    FormID:19582038673914

    Mobile mobile responsive
  • Profile Image
    JotForm Support

    Answered by Mike on October 21, 2015 at 03:15 PM

    It looks like that there is no form with 19582038673914 ID in our system at the moment. Could you please provide a new form ID, or a direct form link?

    Thank you.

  • Profile Image

    Answered by ipcfix on October 21, 2015 at 04:00 PM

    Thanks for your help. 

    https://form.jotform.com/52569105689164

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    JotForm Support

    Answered by Mike on October 21, 2015 at 05:25 PM

    There is an issue on mobile form caused by custom CSS.

    Please try adding the next CSS and then re-check the form.

    @media only screen and (max-device-width: 550px){
    .form-all {
    width : 100% !important;
    }

    .form-section.page-section {
    width : 100% !important;
    height: auto !important;
    }
    }