Excel export is not working

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    Asked on January 17, 2012 at 12:58 AM

    The excel export is not working.  It shows that it is generating and then stops.  The CSV export seems to work just fine.  Thanks.

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    Answered on January 17, 2012 at 02:19 AM


    Sometimes it takes a little time before it's available for download. Could you please try to clear your browsers cache and then try to download it again? Thanks.

    Just let us know the result after that, so that we can further assist you if needed. Thank you for using JotForm and have a great day!