What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Excel export is not working

    Asked by cvll on January 17, 2012 at 12:58 AM

    The excel export is not working.  It shows that it is generating and then stops.  The CSV export seems to work just fine.  Thanks.

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    JotForm Support

    Answered by idarktech on January 17, 2012 at 02:19 AM


    Sometimes it takes a little time before it's available for download. Could you please try to clear your browsers cache and then try to download it again? Thanks.

    Just let us know the result after that, so that we can further assist you if needed. Thank you for using JotForm and have a great day!