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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't see my surveys

    Asked by firstwitness on October 21, 2015 at 03:32 PM



    Attached is a picture of my jotform homepage. I can't see any of my surveys. I have logged in and out, tried to access from a different computer and tried different web browsers. What else can I consider?

    Page URL:

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    Answered by victor on October 21, 2015 at 05:13 PM


    Sorry for this inconvenience. I did notice that your folders do not have any forms. I am currently checking to see what happen.

    I would just like to confirm, if you removed this forms from this folders and when did you notice this happen?

    Once I get any information I will let you know.


  • Profile Image

    Answered by victor on October 21, 2015 at 05:21 PM

    Hi Again,

    I just did a small test to re-sync your folders. Unfortunately this did not help. Could you please verify if some one removed this forms.

    They could have accidentally been placed in the trash bin.

    We will be awaiting your response.