What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All my forms are missing

    Asked by ilober on October 21, 2015 at 03:43 PM

    I just happened to check and embedded form on my website and the form no longer renders. I log in to my Jotform account and all my forms are missing, so is the activity on them? I am not over my allotted usage in any way. What is going on please?

    And by the way, I see a few other support forum posts with similar issues but clicking any of them goes to a page of Favorites?

    Page URL:
    http://www.ilophotography.com/rfq

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    JotForm Support

    Answered by BDAVID on October 21, 2015 at 05:08 PM

    This problem should be solved by now, I have checked your website, and the forms is there:

    I check your account, and all the form are there:

    Please confirm us you can see them on your end.

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    Answered by ilober on October 21, 2015 at 05:53 PM

    Thanks, that one is now showing. What do I have to do go through all of them and fix them? What happened to the items I had under "My Forms"? The ones in "Favorites" has a lot of junk mixed in. I never marked any of those as "Favorites."

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    JotForm Support

    Answered by BDAVID on October 21, 2015 at 09:20 PM

    Apologize for the inconvenience, there have been a DataBase maintenance that caused the issue, I have put your account to sync with our database, so this may take a few minutes, an hour max.

    Please allow some time, and go check back again, this will be solved.