- iloberAsked on October 21, 2015 at 03:43 PM
I just happened to check and embedded form on my website and the form no longer renders. I log in to my Jotform account and all my forms are missing, so is the activity on them? I am not over my allotted usage in any way. What is going on please?
And by the way, I see a few other support forum posts with similar issues but clicking any of them goes to a page of Favorites?Page URL:
- JotForm SupportBDAVIDAnswered on October 21, 2015 at 05:08 PM
This problem should be solved by now, I have checked your website, and the forms is there:
I check your account, and all the form are there:
Please confirm us you can see them on your end.
- iloberAnswered on October 21, 2015 at 05:53 PM
Thanks, that one is now showing. What do I have to do go through all of them and fix them? What happened to the items I had under "My Forms"? The ones in "Favorites" has a lot of junk mixed in. I never marked any of those as "Favorites."
- JotForm SupportBDAVIDAnswered on October 21, 2015 at 09:20 PM
Apologize for the inconvenience, there have been a DataBase maintenance that caused the issue, I have put your account to sync with our database, so this may take a few minutes, an hour max.
Please allow some time, and go check back again, this will be solved.