All my forms are missing

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    ilober
    Asked on October 21, 2015 at 03:43 PM

    I just happened to check and embedded form on my website and the form no longer renders. I log in to my Jotform account and all my forms are missing, so is the activity on them? I am not over my allotted usage in any way. What is going on please?

    And by the way, I see a few other support forum posts with similar issues but clicking any of them goes to a page of Favorites?

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    BDAVID
    Answered on October 21, 2015 at 05:08 PM

    This problem should be solved by now, I have checked your website, and the forms is there:

    I check your account, and all the form are there:

    Please confirm us you can see them on your end.

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    ilober
    Answered on October 21, 2015 at 05:53 PM

    Thanks, that one is now showing. What do I have to do go through all of them and fix them? What happened to the items I had under "My Forms"? The ones in "Favorites" has a lot of junk mixed in. I never marked any of those as "Favorites."

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    BDAVID
    Answered on October 21, 2015 at 09:20 PM

    Apologize for the inconvenience, there have been a DataBase maintenance that caused the issue, I have put your account to sync with our database, so this may take a few minutes, an hour max.

    Please allow some time, and go check back again, this will be solved.