What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot access submissions on my account

    Asked by dsolder on October 21, 2015 at 04:03 PM

    I've been receiving e-mails that I'm getting responses, but I can't find them under my forms.  I would like to pull them down in an .xls document.



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    JotForm Support

    Answered by jonathan on October 21, 2015 at 05:09 PM


    You can find the forms submission data in the View Submission page using your account.

    Here is the user guide: -How-to-view-Submissions

    Let us know if you encounter any difficulty viewing the submission data of your forms.