What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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Why hasn't my Subscription been Downgraded?Asked by Blaine on October 21, 2015 at 06:23 PM
I have previously attempted to downgrade my Subscription, and I was under the assumption that it had already been completed, but a payment was withdrawn from my Payment Plan. I would appreciate if the previous month's pay could be refunded for I haven't used the premium features since the Downgrade.
JotForm Support Manager
We have cancelled and refunded the latest charge. Your account should be downgraded soon.